What is virtual care?

Virtual care refers to the delivery of healthcare services remotely using technology, such as video conferencing, phone calls, secure messaging platforms, and mobile apps. It allows patients to consult with healthcare providers, receive medical advice, and access treatment without the need for an in-person visit to a healthcare facility. Virtual care offers convenience, accessibility, and flexibility, enabling individuals to receive timely care from the comfort of their own homes or other convenient locations.

How can virtual care can help me?

  1. Accessibility: Virtual care allows you to access healthcare services from anywhere with an internet connection, eliminating the need for travel to a physical healthcare facility.
  2. Convenience: You can schedule virtual appointments at times that are convenient for you, avoiding the need to take time off work or rearrange your schedule for in-person appointments.
  3. Timely access to care: Virtual care provides quicker access to healthcare professionals, reducing wait times for appointments and enabling you to receive timely medical advice and treatment.
  4. Continuity of care: Virtual care facilitates ongoing communication between you and your healthcare provider, ensuring continuity of care even when you are unable to visit the clinic in person.
  5. Reduced exposure to illness: By avoiding crowded waiting rooms and minimizing face-to-face interactions, virtual care helps reduce your risk of exposure to infectious diseases, including COVID-19.

Virtual Care Benefits can include:

  • Increased accessibility to healthcare services.
  • Convenient access from anywhere with an internet connection.
  • Timely medical advice and treatment.
  • Reduced travel time and associated costs.
  • Flexibility in scheduling appointments.
  • Continuity of care, even when unable to visit a physical clinic.
  • Enhanced communication between patients and healthcare providers.
  • Reduced risk of exposure to infectious diseases, such as COVID-19.
  • Improved management of chronic conditions through remote monitoring.
  • Support for mental health and well-being through virtual counseling and therapy sessions.


Virtual care offers a convenient and efficient way to access healthcare services, empowering individuals to take control of their health and well-being from the comfort of their own homes.