Mountainview Health and Wellness: Our philosophy of care is client centered.

Learning & Development

Welcome to the Mountainview Health and Wellness Learning & Development Center! We are dedicated to providing our staff with the resources and training they need to excel in their roles and deliver exceptional patient care.

This section is designed to equip you with the knowledge, skills, and best practices to provide exceptional customer service and ensure a positive experience for every patient who walks through our doors.

Manuals & Resources:

We offer a comprehensive library of manuals and resources, including:

  • Clinical practice guidelines: Clear protocols and best practices for various treatment approaches.
  • Patient education materials:
  • Brochures and handouts to inform patients about their conditions and treatment options.
  • Equipment manuals: Instructions and safety protocols for using various equipment within your area of practice.
  • Customer service guides: Tips and strategies for delivering exceptional customer service.

Here are some additional ways we support your learning and development:

  • Regular Team Meetings: Stay up-to-date on clinic protocols and discuss patient cases with colleagues.
  • Performance Reviews: Receive regular feedback on your performance and set professional development goals.
  • Conferences & Events: We may offer opportunities to attend conferences and events to enhance your professional knowledge.

Front Desk Manual:

Click the button below to download the “Front Desk Manual” in PDF format.

Kinesiologist Manual:

Click the button below to download the “Kinesiologist New Staff Training Manual” in PDF format.

Massage Terapist Manual:

Click the button below to download the “Massage Terapist New Staff Training Manual” in PDF format.

Physiotherapist  Manual:

Click the button below to download the “Physiotherapist New Staff Training Manual” in PDF format.